Front Desk Volunteer

Front Desk Volunteers serve as the first point of contact for visitors, residents, and guests. They help create a warm, welcoming environment by greeting visitors, providing general directions, and assisting staff with light administrative tasks. Volunteers are expected to maintain confidentiality and provide excellent customer service at all times. Responsibilities Welcome residents, visitors, and vendors with a friendly and professional attitude. Direct guests to the appropriate department or destination. Answer basic questions about the campus and provide general information. Notify staff when visitors or appointments arrive. Assist with light clerical duties such as filing, copying, assembling packets, and organizing paperwork. Help keep the front desk and lobby area neat and organized. Monitor visitor sign-in procedures as instructed by staff. Provide wayfinding assistance throughout campus when appropriate. Complete volunteer check-in/check-out through Accushield or designated system.